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Account billing

Billing in Cash Runway is per account. An account owns your seats and one subscription — a Personal account is a single seat; a Team account bills every seat to one card. Everything billing-related lives on one page, managed by the account owner.

Open it from Settings → Account → Billing.

Owner-only

Billing is the account owner's responsibility. Admins can manage seats and invites, but only the owner sees and changes billing. A non-owner who opens the page sees a short "owner-only" notice instead.

Seat bill breakdown

The top section lists every seat on the account with its plan and per-seat monthly price, then totals them into your monthly bill:

  • Member — who holds the seat (a Personal account shows a single Seat row).
  • Plan — the seat's plan: Free, Pocket, Wallet, Vault, or Reserve. Free seats are billed $0.
  • Per month — the per-seat price for that plan.
  • Account total — the sum of every seat, billed monthly.

The figures show the plan you are actually billed for. If a seat was recently downgraded, it keeps billing at the old (higher) plan until its grace window closes, then drops — so the total here always matches what Stripe charges.

To change a member's plan, use Settings → Account (the team surface) — the billing page is read-only for the breakdown.

Invoices

The Invoices section lists your most recent invoices straight from Stripe: date, amount, status (paid / open / draft), and a link to download the PDF or view the hosted invoice. If your account has not been billed yet, the list is empty.

Manage billing in Stripe

The Manage billing in Stripe button opens Stripe's secure billing portal, where you can:

  • Update or replace your card.
  • Review the full invoice history.
  • Cancel the subscription.

Cash Runway never handles your card details directly — the portal is hosted by Stripe. The button is unavailable until billing has been set up (your first paid action opens a Stripe customer).

Cushion overflow

Cushion is the paid overflow that lets a seat keep making agent calls after it exhausts its rolling 5-hour window cap, billed as metered overage to the account's card. From the billing page you can:

  • Enable Cushion — opt the account in. Enabling requires a saved card on the account (the page tells you if one is missing).
  • Set a monthly cap — an optional hard ceiling on overflow spend per calendar month. Leave it blank for no cap.

Cushion settings are owner-managed, the same as the rest of billing.

Released under a proprietary license.